Crises are a result of complexity
Crises are a result of complexity, or better, a result of environments that become more complex than they were for quite a while. We see it all the time. While more people are and become more connected with more people, complexity levels will rise. My thesis here is that when complexity levels rise, entering a crisis is very likely. It’s very likely that something will happen that is unexpected, and has never occurred before. There is no plan or prescription of how to deal with this situation. So what happens when such a situation occurs? It can happen that people panic. It’s their initial response to something unexpected and apparently undesired. After some time, or when more crises occur, many people will blame others. It’s just not their fault, so it must be someone others fault and these people should solve the problem. Of course, one of the characteristics of complexity and crises is that many actors play a role and many connections are present between those actors that it is not easy to blame the right people for a crisis. I think that a Complex Adaptive System (CAS) has similar characteristics.
While the above introduction can be invalidated quite easily by the most of you, including myself, I think there’s something very true in it. Our environments are more complex than they were ten or fifteen years ago, or maybe even three years ago. Complex situations become more common and more normal every year. It would not be a good response to panic or blame others. It’ll probably be better to accept the fact that the world is quite complex, and that there is not a standard solution for everything. As crises become normal, deal with it normal.
Dealing with it as normal is not as easy done as it is said. There is so much we just can’t understand. The human brain is simply not capable of understanding all phenomena. That, and the fact that we are so dependent on so many other people from many countries and the more and more declining availability natural sources makes the world in the years to come even more complex. That is at least one good reason to change our behavior and attitude towards crises and complexity. It’s there and it will be there in the future waiting for us.
The question is, what do we have to change in our behavior and attitude to deal with crises and complexity like it is more normal? Not as business as usual, but because these situations will stay here and the world will become more and more complex. How do we not panic and not blame others for the new or changed situation? Crises are here to stay. I’m not sure what the right responses are, but I know that panicking will not help us so that’s at least one good response. The other ‘right’ responses probably depend on the particular situation, and sometimes responding will not help you at all. It will help to accept the crisis, accept that the situation is complex, and accept that you maybe can’t do anything about it. It’s a change in the mindset of people.